Quality Policy

Icon Web Solution sustains reliable high quality services at each level. We are committed to creating value for our customers through our information technology services and products.

Meeting customer expectations regarding the product's quality & performance Improving our processes and systems that can further help in adapting to the rapidly changing global technology environment Ensuring that our personnel are always adequately trained in their individual specialization areas so that they can serve our customers better

  Icon's Quality Policy:

       "Develop the high quality product, software solution and deliver the best services, meeting the deadlines, and deliver the best quality product or services as per customer expectations to maintain long term relation"

       

How we achieves this by excellence, through

• People development and participation
• Process improvement on a continuous basis
• Productivity enhancement by smart working
• Profit sustainability by cost control
• Adapt Software Lifecycle process in Product development
• Product development with latest technology and trends
• Follow the quality process framework in product development and Services

   Our Core Values:

Inspiring trust by taking responsibility, acting ethically and encouraging honest and open debate

• Respect:   At Icon, we believe relationships are built on respect. We view our customers, vendors and employees as associates and treat them with respect and professionalism. We respect our end users.
• Client Value Creation:    Improving our clients' business performance, creating long-term, good relationships and focusing on execution excellence
• Transparency and Clarity:   We are very transparent in term of process we follow in company. And also there is clarity in operations in high regards, and foster transparency in our actions, ideas and work culture.
• Robustness:    We strongly accept by the robustness of our processes and delivery that have earned us trustworthiness of our customers and this is the back bone of our business .
• No Waffles:   We behold the idea that success is built over a simple idea. We aim to simplify things for our customers and make it reliable and robust.

Being a quality driven firm, we adapt and execute international quality standards during every stage of the Software Development Lifecycle.We also make sure that every solution delivered from our end is robust and scalable. In addition to this we also maintain quality processes in order to minimize defects and bugs in the software